Difficult Conversations (Hbr 20-Minute Manager Series)
Difficult Conversations (Hbr 20-Minute Manager Series)
Difficult Conversations (Hbr 20-Minute Manager Series)

HARVARD BUSINESS

Difficult Conversations (Hbr 20-Minute Manager Series)

  • Publish Date: 2016-02-16
  • Binding: Paperback
  • Author: Harvard Business Review
Regular price $34.53 Sale price $17.15

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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:

  • Uncovering the root cause of friction
  • Maintaining a positive mind-set
  • Untangling the problem together
  • Agreeing on a way forward

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

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